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Cigar Emperor Thailand: Legal Cigar Import & Retail FAQ

This page answers the most common questions about buying, storing, and importing cigars in Thailand through Cigar Emperor, the country’s licensed cigar importer. Learn how our pricing reflects official taxes, how each cigar is legally registered and stored, and what makes our process fully compliant with Thai law. Every answer is written for collectors seeking clarity, legality, and trust.

Why are cigars so expensive in Thailand?

Taxes and more taxes! The import tax in Thailand is very high and goes by weight as well as value of the cigars. As we import everything legally with all import licenses/permits and pay all taxes, we simply cannot compete with online stores that ship from overseas which will result in your shipment being stopped at Thai customs. Don’t forget that there are also shipping charges (which have substantially increased due to covid), clearance charges as well as local handling charges. We do our best to keep cigar prices in Thailand fair, so that you can enjoy a wide range of brands.

Can I order online from other websites and get cigars sent to Thailand?

You can but there is a very high chance that they will get stopped at Thai Customs. Once they are stopped at Thai Customs, you will have to physically go and clear them and pay the full taxes. If you import too many cigars without a proper import license and permit, you will not be able to clear them and they would probably be confiscated.

All cigars that we import into the Kingdom of Thailand are legal with all proper licenses, paperwork and full taxes/duty paid. All proper tax stamps and health warning labels are applied to every box. We only do things professionally and legally.

How do you store cigars?

We have dedicated electronic humidors that run 24 hours a day, 7 days a week. Temperature is set at 22 degrees centigrade and 70% humidity. Replacement guarantee!

How come you have so many cigar brands?

Because we are Thailand’s largest and widest cigar importer and want to offer our customers a good variety to choose from. In stock includes many well known brands as well as cigars of the year.

How long have you been in business?

In Thailand, more than 4 years and worldwide more than 10 years. We have in house cigar experts who have been studying cigars for over 20 years.

Do you accept paypal and credit cards?

Unfortunately we do not.

Do you accept cash on delivery?

Not at this time.

How do I know you are not a scammer?

We have been in business for many years, have established companies with all the relevant import permits and licenses. All payments go to our corporate bank account. Reputation is very important to us.

Can you deliver?

Yes, we deliver throughout the whole of Thailand.

Can we walk in to purchase?

You sure can! email us or add us on Line to chat.

Our Locations

Every cigar offered by Cigar Emperor is legally imported, excise-paid, and stored under strict environmental control. Our lounges operate as private retail spaces where clients can inspect, purchase, and enjoy authentic cigars in full compliance with Thai law.

Flagship; MOAT Cigar Club Bangkok

Address: 5F, 44/3-4 Thong Lo 13 Alley, Khlong Tan Nuea, Watthana, Bangkok 10110 View on Google Maps

The Bangkok flagship serves as our operational hub, handling all storage, packaging, and nationwide dispatch. Cigars are maintained in medical-grade humidors lined with American cedar and filtered through Swiss air systems for precise humidity and purity. Same-day delivery is available across Bangkok, with next-day service nationwide.

MOAT Cigar Lounge Phuket

Address: 2F, 49 Cherngtalay, 40 Bandon-Cherngtalay Rd, Tambon Choeng Thale, Thalang District, Phuket 83110 View on Google Maps

Opened in August 2023, our Phuket lounge mirrors the Bangkok experience in a more intimate setting , eight indoor seats with an outdoor terrace. It carries identical stock, ensuring consistent access to Thailand’s largest legal selection of New World cigars from Nicaragua, Honduras, the Dominican Republic, and Brazil.

Both locations reflect the philosophy of Dr Matthew T. Nekvapil: direct connection, legal integrity, and absolute respect for cigar craft. Purchases are handled personally via direct message, email, or walk-in consultation; no online checkout; every transaction is guided and authenticated by our team.

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“Bangkok is a tough place to find decent cigar spots…”

Bangkok is a tough place to find decent cigar spots… Cigar Emperor is a great place tucked in a private spot where you can relax and enjoy. After a day of visiting temples this was a great spot to find a cigar and chill. Great ventilation for a super cozy spot. Worth your time to give this place a try.

— Eric Young

“Great service and experience”

Great service, selection, pricing and comfortable setup. Khun Paranee was very knowledgeable and showed me many alternatives to what I selected. I ended up getting a Partagas D4 anyways as that was what I came in for.

— Truman Tong

“Very nice ambiance”

Very nice ambiance. Friendly staff. Reasonable price. They’ve various collection—from a beginner’s level to pro. Highly recommended.

— Rajin Ahmed

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Our Locations on Google maps